Important: These Terms include an assignment of all intellectual property in your deliverables to CIAA (clause 5), a consent to the exercise of moral rights (clause 6), a grant of personality rights including your name, image, and likeness (clause 7), and a 12-month non-compete obligation (clause 9). Please read these clauses carefully before accepting.
These Creator Program Terms and Conditions (Terms) govern your engagement as a content creator for Continuous Improvement Advisory Australia Pty Ltd (ABN 24 676 917 314) trading as Greystone Digital and RipperReceptionist (CIAA, we, us, our). By applying to and participating in the Program you agree to be bound by these Terms.
2.1 To be eligible you must (a) be an Australian resident; (b) hold an ABN or agree to No-ABN withholding; (c) have demonstrable content creation capability relevant to your nominated specialties; and (d) be capable of entering into a legally binding contract in Australia.
2.2 Application does not guarantee admission. We may reject any application in our absolute discretion. We may cap the total number of active Creators at any time.
2.3 Participation does not create an employment, agency, partnership, or joint-venture relationship. You are engaged as an independent contractor.
2.4 As an independent contractor you are responsible for your own superannuation, income tax, and insurance obligations.
3.1 CIAA may send you Briefs from time to time. You are under no obligation to accept a Brief. Acceptance of a Brief constitutes a binding agreement to produce and deliver the specified Deliverable by the due date.
3.2 Once accepted, you must deliver work that meets the Brief specifications, is original, and is free from third-party intellectual property encumbrances unless disclosed and approved.
3.3 CIAA may request revisions up to two times per Deliverable at no additional cost if the work does not meet the Brief specifications. After two revision rounds CIAA may reject the Deliverable.
3.4 You warrant that all Deliverables are your original work and do not infringe the intellectual property rights, privacy rights, or moral rights of any third party.
4.1 Rates per Deliverable Type are set in the creator rate configuration and displayed in our admin systems. Negotiated rates for specific Briefs will be agreed in writing before Brief acceptance.
4.2 Payment is made monthly for all accepted Deliverables meeting the minimum payout threshold of $50 AUD. Minimum thresholds below $50 AUD may be paid at our discretion.
4.3 Payment is made to the account or service you nominate. You must provide valid payment details before your first payout. CIAA is not liable for misdirected payments caused by incorrect details you provide.
4.4 CIAA may withhold payment on any Deliverable that is subject to a third-party IP claim until the claim is resolved.
5.1 Immediate assignment on creation. You irrevocably assign to CIAA absolutely, on creation, all present and future intellectual property rights (including copyright, design rights, database rights, and any related rights anywhere in the world) in and to each Deliverable and all drafts, notes, and working materials produced in connection with each Deliverable.
5.2 The assignment in clause 5.1 is made for the full duration of the rights assigned (including any extensions and renewals) and for all uses in all media whether now known or subsequently developed.
5.3 You must execute any further documents and do all things reasonably required by CIAA to perfect or record the assignment.
5.4 You retain no rights to use the Deliverables other than as permitted under clause 7.4 (portfolio use).
5.5 In consideration for this assignment, the payment under clause 4 is deemed adequate and the only compensation payable.
6.1 You consent to CIAA and its licensees (a) using the Deliverables without attribution to you; (b) modifying, adapting, cropping, recolouring, dubbing, subtitling, or otherwise altering the Deliverables; (c) combining the Deliverables with other content; and (d) otherwise exercising any act that might otherwise infringe your moral rights under the Copyright Act 1968 (Cth).
6.2 This consent is unconditional and irrevocable and extends to CIAA's successors, licensees, and assigns.
7.1 To the extent that any Deliverable contains your name, image, likeness, voice, or performance (Personality Elements), you grant CIAA a perpetual, irrevocable, worldwide, royalty-free licence to use, reproduce, distribute, display, perform, edit, and sublicense the Personality Elements in connection with promoting and operating RipperReceptionist in any media.
7.2 You represent that you have full authority to grant the licence in clause 7.1 and that its exercise will not infringe any third-party rights.
7.3 CIAA will not use Personality Elements in a context that is defamatory, obscene, or likely to cause you reputational harm.
7.4 You may use the Deliverables in your portfolio to demonstrate your creative work, provided you do not represent the content as your own or misrepresent its commercial context. This permission may be withdrawn by CIAA at any time in writing.
8.1 All Brief content, product information, internal data, pricing, and business strategies disclosed to you in connection with the Program are CIAA's Confidential Information.
8.2 You must not disclose Confidential Information to any third party without our prior written consent. This obligation survives termination for 3 years.
8.3 You may disclose Confidential Information to professional advisers bound by equivalent confidentiality obligations.
9.1 During your participation in the Program and for 12 months following the completion or cancellation of your last accepted Brief, you must not create, publish, or assist in creating promotional content (including videos, blog posts, social media posts, podcasts, or testimonials) for any Rival AI Receptionist Product.
9.2 "Rival AI Receptionist Product" means any software product or service that provides AI-powered call answering, voice response, or receptionist automation primarily marketed to Australian small and medium businesses. This clause does not restrict creating content for businesses that happen to use telephony or AI in other contexts.
9.3 You acknowledge that the restriction in clause 9.1 is reasonable in scope, duration, and geographic extent having regard to the legitimate business interests it protects, including the value of the Deliverables assigned under clause 5 and the Confidential Information disclosed to you.
9.4 If any court holds clause 9.1 to be unenforceable in part, the restriction is to be read down to the minimum extent necessary to make it enforceable.
10.1 You represent and warrant to CIAA that: (a) you have full legal capacity and authority to accept these Terms and perform your obligations; (b) each Deliverable is your original work; (c) no Deliverable infringes any third-party intellectual property, privacy, or other rights; (d) any person appearing in a Deliverable has given their informed consent to appear; and (e) all claims and endorsements in your Deliverables are truthful and comply with the Australian Consumer Law.
11.1 If you are GST-registered, CIAA will add 10% GST on top of the agreed rate and you must issue a valid Tax Invoice for each payment.
11.2 You are responsible for all income tax obligations on payments received.
12.1 If you do not provide a valid ABN, CIAA will withhold 47% of the gross payment and remit it to the ATO. You will receive 53% and may claim credit in your tax return. Withholding ceases upon provision of a valid ABN.
13.1 These Terms commence on approval and continue until terminated by either party on 30 days written notice, or immediately by CIAA on material breach.
13.2 On termination, any Brief in progress is cancelled unless CIAA agrees in writing to complete it. Payment for completed and accepted Deliverables is unaffected.
13.3 Clauses 5, 6, 7, 8, 9, 10, 14, 15, and 16 survive termination.
14.1 You indemnify CIAA, its officers, employees, and agents against all claims, losses, damages, costs (including legal costs on a solicitor-client basis), and expenses arising from: (a) any breach of your warranties in clause 10; (b) any third-party intellectual property claim relating to a Deliverable; or (c) any false or misleading statement in a Deliverable.
15.1 CIAA's total liability to you is limited to the total amounts paid to you under these Terms in the 3 months preceding the event giving rise to the claim.
15.2 CIAA is not liable for indirect, consequential, or special damages including loss of profits or opportunity.
15.3 Nothing in these Terms excludes liability that cannot be excluded under the Australian Consumer Law.
16.1 These Terms are governed by the laws of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia sitting in Victoria.
16.2 CIAA's registered office is available from the ASIC register at asic.gov.au.
16.3 If any provision is invalid or unenforceable it is to be read down or severed; the remaining Terms continue in full force.
16.4 These Terms constitute the entire agreement between you and CIAA with respect to the Program and supersede all prior representations and understandings.
Questions about these Terms: hello@ripperreceptionist.com
Continuous Improvement Advisory Australia Pty Ltd (ABN 24 676 917 314) t/a Greystone Digital and RipperReceptionist