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How can we help?

Most questions are answered below. Still stuck? Email us at hello@ripperreceptionist.com — we usually reply within 4 hours.

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Set up Mia in 5 minutes
How to forward your existing number to Mia
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Manage your subscription
Update card, change plan, cancel
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Top up your credit
Add calling credit to your wallet
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Talk to a human
Email hello@ripperreceptionist.com
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Getting Mia answering your calls

Set up call forwarding (5 minutes)

1
Step 1: Sign up at ripperreceptionist.com and complete onboarding.
2
Step 2: In the dashboard, choose your carrier — Telstra, Optus, Vodafone, or landline.
3
Step 3: Dial the forwarding code shown for your carrier. The code forwards your calls to Mia automatically.
4
Step 4: Test by calling your own number from another phone. Mia answers.

Forwarding codes by carrier

CarrierAlways forwardWhen unansweredWhen busy
Telstra Mobile**21*0485815554#**61*0485815554**20#**67*0485815554#
Optus Mobile*21*0485815554#*61*0485815554#*67*0485815554#
Vodafone Mobile*21*0485815554#*61*0485815554#*67*0485815554#
Telstra Landline*21*0485815554#*61*0485815554#*67*0485815554#
LandlineContact your provider
1300 numberUpdate routing in provider portal

How to cancel forwarding

  • Dial ##21# to cancel always-forward
  • Dial ##002# to cancel all forwarding at once
  • Takes effect immediately

Common questions

Still need help?

We typically reply within 4 hours, 7 days a week.