These Partner Program Terms and Conditions (Terms) govern your participation in the RipperReceptionist Referral Partner Program operated by Continuous Improvement Advisory Australia Pty Ltd (ABN 24 676 917 314) trading as Greystone Digital and RipperReceptionist (CIAA, we, us, our). By applying to and participating in the Program you agree to be bound by these Terms.
2.1 To be eligible you must (a) hold an Australian Business Number (ABN) or agree to No-ABN withholding at the statutory rate; (b) have a genuine audience of Australian small-business decision-makers; and (c) be capable of entering into a legally binding contract in Australia.
2.2 Application does not guarantee admission. We may reject any application in our absolute discretion without giving reasons. We may cap the total number of active Partners at any time.
2.3 Participation as a Partner does not create an employment, agency, partnership, or joint-venture relationship between you and CIAA.
3.1 Attribution uses a first-click, last-touch model. Your Referral Code must be present in the URL when the referred user first visits the RipperReceptionist website.
3.2 The attribution cookie window is 60 days from the initial click. If the user subscribes within 60 days, the Qualifying Referral is attributed to you regardless of subsequent visits.
3.3 Self-referrals are prohibited. You may not use your own Referral Link to subscribe yourself or any entity you control.
3.4 In the event of disputed attribution we will apply reasonable technical evidence to resolve the dispute. Our determination is final.
4.1 The Commission rate and duration are set in our commission configuration and displayed in the Partner Dashboard. We may change rates prospectively on 30 days notice. Changes do not affect Commissions already Earned.
4.2 For recurring subscription plans, Commission is calculated as the configured rate multiplied by each monthly subscription fee actually received by CIAA from the referred customer, for up to the configured duration.
4.3 For the Founding Plan (one-time licence fee), Commission is calculated as the configured rate multiplied by the one-time fee received.
4.4 Commission amounts are calculated net of any refunds, chargebacks, or payment processor fees applied to the Qualifying Subscription.
4.5 Commissions accrue in Australian Dollars (AUD) only.
5.1 Commissions are paid manually once per month for all Earned Commissions meeting the minimum payout threshold of $50 AUD.
5.2 A Commission becomes "Earned" after the Holding Period has elapsed without a refund or chargeback on the Qualifying Subscription.
5.3 Payment is made to the account or service you nominate. You are responsible for ensuring your payment details are current and accurate. CIAA is not liable for misdirected payments caused by your providing incorrect details.
5.4 We will request your payment details before your first payout. Failure to provide valid payment details within 90 days of Commissions becoming Earned may result in forfeiture of those Commissions.
6.1 If you are registered for GST, you must provide your ABN and GST registration status when applying. Where you are GST-registered, CIAA will add GST (currently 10%) on top of your Commission and you must issue a valid Tax Invoice for each payment.
6.2 If you are not registered for GST, no GST component is payable and you are not required to issue a Tax Invoice.
6.3 You are solely responsible for your own tax compliance including income tax obligations on Commission received.
7.1 If you do not provide a valid ABN, CIAA is required by Australian taxation law to withhold 47% of your gross Commission (the "No-ABN Rate") and remit it to the Australian Taxation Office (ATO).
7.2 If withholding applies, you will receive 53% of the gross Commission. You may claim credit for the withheld amount in your Australian tax return.
7.3 Withholding ceases upon you providing a valid ABN; withholding already remitted cannot be refunded by CIAA.
8.3 Breach of clause 8.2 entitles CIAA to immediately terminate your participation and forfeit accrued Commissions.
9.1 CIAA grants you a non-exclusive, non-transferable, revocable licence to use our logos, brand assets, and approved marketing materials solely for the purpose of promoting RipperReceptionist through the Program.
9.2 You must not modify our brand assets without prior written approval. You must not register any domain, social media handle, or trademark that incorporates our brand names.
9.3 All intellectual property in RipperReceptionist and our marketing materials remains the sole property of CIAA. Nothing in these Terms transfers any IP to you.
10.1 "Confidential Information" means any non-public information disclosed by CIAA to you in connection with the Program, including commission rates, customer data, technical information, and business strategies.
10.2 You must not disclose Confidential Information to any third party without our prior written consent, except to your professional advisers under equivalent confidentiality obligations.
10.3 This clause survives termination of your participation in the Program for a period of 2 years.
11.1 These Terms commence when you are approved and continue until terminated by either party on 30 days written notice, or immediately by CIAA on breach of these Terms.
11.2 On termination, your Referral Link is deactivated. Commissions already Earned will be paid out at the next payout cycle subject to the minimum threshold. Pending Commissions not yet Earned are forfeited.
11.3 CIAA may modify or discontinue the Program at any time on 30 days notice to active Partners.
12.1 To the maximum extent permitted by law, CIAA's total liability to you arising from or in connection with the Program is limited to the total Commissions paid to you in the 3 months preceding the event giving rise to the claim.
12.2 CIAA is not liable for indirect, consequential, incidental, special, or punitive damages, including loss of profits or loss of opportunity.
12.3 Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)).
13.1 The parties agree to attempt to resolve any dispute arising from these Terms through good-faith negotiation before commencing any formal proceedings.
13.2 If a dispute is not resolved within 30 days of written notice, either party may refer the dispute to mediation before a mediator agreed by both parties or, failing agreement, appointed by the Law Institute of Victoria.
13.3 Nothing in this clause prevents either party from seeking urgent injunctive or declaratory relief from a court of competent jurisdiction.
14.1 These Terms are governed by the laws of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria and the Federal Court of Australia sitting in Victoria.
14.2 CIAA's registered office is available from the Australian Securities and Investments Commission (ASIC) register at asic.gov.au.
14.3 If any provision of these Terms is invalid, unenforceable, or illegal in any jurisdiction, that provision is to be read down or severed so that the remaining provisions continue in full force and effect.
14.4 These Terms constitute the entire agreement between you and CIAA with respect to the Program and supersede all prior representations, agreements, and understandings.
Questions about these Terms: hello@ripperreceptionist.com
Continuous Improvement Advisory Australia Pty Ltd (ABN 24 676 917 314) t/a Greystone Digital and RipperReceptionist